Privacy Policy - Fiwete AI Solutions

Introduction

Welcome to Fiwete's Privacy Policy. This policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our AI business optimization solutions. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information

Contact information such as name, email address, phone number, and company name when you fill out forms on our website
Account information when you register for our services
Payment information when you purchase our products or services
Communication records when you contact our customer support team

Automatically Collected Information

IP address and browser information
Device information and operating system
Pages visited and time spent on our website
Referring websites and search terms
Cookies and similar tracking technologies

Business Information

Company name, size, and industry
Business processes and workflows you wish to optimize
Data uploaded to our AI solutions for analysis and optimization

How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Improve Our Services

To deliver the AI solutions and services you request
To analyze and optimize your business processes
To personalize your experience with our services
To develop new features and improve our existing offerings

To Communicate With You

To respond to your inquiries and provide customer support
To send you important notices about our services
To provide updates about new features or offerings
To send marketing communications with your consent

For Security and Legal Compliance

To detect and prevent fraudulent activities
To protect the security of our systems and users
To comply with applicable laws and regulations
To enforce our terms and conditions

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service Providers

We may engage third-party companies to perform services on our behalf, such as payment processing, data hosting, and customer support. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such transfer and the choices that may be available to you.

Legal Requirements

We may disclose your personal information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

With Your Consent

We may share your personal information with third parties with your explicit consent, such as when you authorize us to share information with a partner or affiliate.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Regular security assessments and vulnerability testing
Access controls and authentication mechanisms
Employee training on data protection practices
Secure data storage facilities with backup systems

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access and Correction

You have the right to request access to and correction of your personal information that we hold. You may also request details about the types of personal information we hold about you.

Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller where technically feasible.

Deletion

You have the right to request the deletion of your personal information, subject to certain exceptions. We may retain your information if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

Restriction of Processing

You have the right to request the restriction of processing of your personal information in certain circumstances, such as when you contest the accuracy of the information or object to our processing.

Objection to Processing

You have the right to object to processing of your personal information based on our legitimate interests or for direct marketing purposes.

Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

If you are located outside Canada and choose to provide information to us, please note that we transfer the information, including personal information, to Canada and process it there.

Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised policy will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any changes.

Material changes to this Privacy Policy will be communicated to you through prominent notice on our website or by direct communication, such as email notification.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@fiwete-cebemu.pics
Address: 888 Burrard Street, Vancouver, BC V6Z 2X4, Canada
Phone: (604) 555-0198